Expert Commercial Hail Damage Assessment & Restoration
Don’t let hidden hail impact compromise your business operations. We provide comprehensive forensic inspections, detailed insurance documentation, and rapid repair for industrial facilities. We identify the “invisible” damage that standard adjusters miss, ensuring your asset is protected for the long term.
The Danger of “Invisible” Hail Damage:
Beyond visible leaks, hail creates hidden ‘bruises’ in TPO and PVC membranes that compromise structural integrity long before a drip appears. These impacts often fracture the underlying substrate or loosen critical metal fasteners, creating silent vulnerabilities that lead to premature system failure.
The Forensic Checklist
Our “Hidden Damage” Checklist
Industrial roofs often don’t leak immediately after a storm. Our forensic team performs a detailed analysis to identify latent defects, including:
Fractured Felts: Identification of micro-cracks under the surface membrane that lead to moisture infiltration and internal rot.
Fastener Back-out: Forensic checking for screws loosened by hail-induced vibration, which directly leads to catastrophic wind uplift issues.
Granule Loss: For modified bitumen systems, we identify where hail has stripped UV-protective granules, accelerating aging by 5–10 years.
Restoration Gallery From Storm Damage to Structural Certainty
See how we identify and resolve high-impact hail damage for industrial facilities across North America.
Case 1: TPO Membrane Forensic Recovery
The Problem (Before): A 100,000 sq. ft. warehouse roof appeared “clean” after a 2″ hailstorm, but infrared scans showed moisture trapped in the insulation board.
The Fix (After): A full recovery system was installed, reinforcing the deck and applying a new, hail-resistant UL 2218 Class 4 membrane.
The Result: The client secured a 100% insurance replacement rather than a minor patch job.
Case 2: Industrial Metal Roof Restoration
The Problem (Before): Significant “cosmetic” denting on a standing seam metal roof that the insurer initially denied.
The Fix (After): Forensic documentation proved fastener back-out and seam separation. The roof was restored with a high-performance coating system, sealing all impact points.
The Result: 20+ years of life added back to the asset with a fully covered claim.
Protect Your Assets: Schedule Your Free Forensic Inspection Today
A single hailstorm can shorten your roof’s life by a decade without ever causing a visible drip today. Don’t wait for a leak to find a failure—secure your industrial asset before your insurance claim window closes.
Frequently Asked Questions
How long do I have to file a commercial roof hail claim?
Most commercial insurance policies require you to file a claim within 365 days of the storm event. However, waiting is the most common reason for claim denial. We recommend a forensic inspection within 72 hours of a storm to document the “Date of Loss” immediately, preventing insurers from arguing that the damage was pre-existing or caused by a lack of maintenance.
Does insurance cover latent (hidden) hail damage?
Yes, provided you have forensic proof that the damage has compromised the “functional” integrity of the roof system. While adjusters may dismiss surface bruises as “cosmetic,” our 25-point inspections document fractured substrates and loosened fasteners that lead to premature failure. This technical evidence is critical for proving a functional loss and securing a full restoration rather than a minor patch.
Can hail damage cause "Fastener Back-out" on my industrial roof?
Absolutely. High-velocity hail creates severe vibration throughout a roof deck, which can loosen the heavy-duty screws holding the insulation and membrane in place. This “Fastener Back-out” is extremely dangerous because it compromises the roof’s wind-uplift rating, making it susceptible to blowing off during the next high-wind event.
Why should I use a roofing contractor who provides Xactimate estimates?
Xactimate is the industry-standard software used by almost all major commercial insurance adjusters. By providing our restoration estimates in Xactimate format, we ensure your insurer sees the data in a language they trust, which significantly reduces “back-and-forth” negotiations and accelerates your claim approval.